Refund Policy

  • Customer notifies us by e-mail / WeChat within 7 days of receiving the products.

 

  • Refunded products must be in the same condition received and in the original packaging.

 

  • Refunded products must arrive with us within 30 days upon notifying us.

 

  • Refunded products must be sent to the same address where the goods have been initially sent from. Below is the address:

No. 19 Jalan Perusahaan Amari,

Kawasan Industri Batu Caves,

68100 Batu Caves,

Selangor, Malaysia

  • Costs of goods refunded will be borne by the buyer.

 

  • Available payment methods are: Visa, Master, AliPay & CUP

 

  • For returns, please contact us by the following email address:

online@tplocal.com.my